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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

-We have a polycom SoundStation IP 6000 (2201-15600-001).

-We are looking for the model of external Micrphones that works with this phone.

-We purchased a pair of Polycom external Micrphones (2201-15855-01)

-These Microphones work fine but the physical mute button on the microphones do not. 

-I have read other posts on here that suggest the issue is with having the wrong model of Microphones. 

1 REPLY 1
HP Recommended

Hello @Khalifa91 ,

 

welcome to the Polycom Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=

 

The microphone you purchased is incorrect:

 

SoundStation Duo and CX3000 2200-15855-001 2201-15855-001 Worldwide

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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