-We have a polycom SoundStation IP 6000 (2201-15600-001).
-We are looking for the model of external Micrphones that works with this phone.
-We purchased a pair of Polycom external Micrphones (2201-15855-01)
-These Microphones work fine but the physical mute button on the microphones do not.
-I have read other posts on here that suggest the issue is with having the wrong model of Microphones.
Hello @Khalifa91 ,
welcome to the Polycom Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=
The microphone you purchased is incorrect:
|SoundStation Duo and CX3000||2200-15855-001||2201-15855-001||Worldwide|
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.