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Correct External Microphone for Polycom IP 6000

Occasional Visitor

Correct External Microphone for Polycom IP 6000

-We have a polycom SoundStation IP 6000 (2201-15600-001).

-We are looking for the model of external Micrphones that works with this phone.

-We purchased a pair of Polycom external Micrphones (2201-15855-01)

-These Microphones work fine but the physical mute button on the microphones do not. 

-I have read other posts on here that suggest the issue is with having the wrong model of Microphones. 

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Polycom Employee & Community Manager

Re: Correct External Microphone for Polycom IP 6000

Hello @Khalifa91 ,


welcome to the Polycom Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Jun 23, 2012 Question: What expansion Microphones can I use?
Resolution: Please check => here <=


The microphone you purchased is incorrect:


SoundStation Duo and CX3000 2200-15855-001 2201-15855-001 Worldwide


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2