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Create new soft-button for Asterisk *76 feature code (DND)

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Occasional Advisor

Create new soft-button for Asterisk *76 feature code (DND)

   Hello!

   I've been able to delete the local DND button on the Polycom VVX 300 phones with the following:

 

<dnd feature.doNotDisturb.enable="0" />

 

But I'd like to add a new DND button which sends Asterisk the "*76" [the Asterisk DND toggle].  

 

I've tried to do this in the past and just couldn't get it to work. - I can get the button on the screen - I just can't get the "*76" to be send to Asterisk.  

 

Has anyone been able to do this?  I suppose that anyone who has been able to send any feature code to Asterisk could help by sharing the configuration that they used - I can then insert my "*76" feature code.  

 

I don't need to have the local DND tie in with the Asterisk DND (although that would be fantastic) - I'm just looking to send a simple feature code.

 

   I certainly appreciate any assistance that anyone can offer!

 

Thank... Dave

 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Create new soft-button for Asterisk *76 feature code (DND)

Hello dbaddorf,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

The above should hold sufficient information on how to do this. You will need 2 separate buttons as the EFK functionality does  not support a toggle.

 

A simpler solution would be to check how BroadWorks does a server based DND and CFW as described => here <=

 

You just need to find someone to include this in the Asterisk Source Code.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Advisor

Re: Create new soft-button for Asterisk *76 feature code (DND)

Steffen,

   Thanks so much for your response.  These are some of the same documents that I struggled with before trying to get something to work - I can certainly try to go through them again but what would your response be if I changed my request to the following?

   I would like to create a button to send a "*280" to toggle the Day/Night message on an Asterisk system.  How would this be done through a soft-key?  (Notice that I am avoiding the whole DND/SIP Notify/etc. - I just want to send a simple feature code to Asterisk).

   I appreciate your willingness to help...

Thanks.. Dave

Message 3 of 4
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Polycom Employee & Community Manager

Re: Create new soft-button for Asterisk *76 feature code (DND)

Hello dbaddorf,

 

same thing, simply use an EFK


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4