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Creating a shared contact directory VVX 411

davedemarest
Occasional Visitor

Creating a shared contact directory VVX 411

I'm looking to create a directory of contacts that is accessible from all of our handsets (VVX-411). I've added contacts through the handset on my desk, but they don’t show up on other handsets. I know very little about this kinda stuff, so please explain it like I'm five years old if you can. Thanks!

Message 1 of 5
4 REPLIES 4
Lee Trott
Visitor

Re: Creating a shared contact directory VVX 411

I have a similar problem.  The only way to add external contacts to your phone directory is manually punching it in.  More of my users are requesting ways to import or bulk load contact lists from 3rd party apps ie Outlook, GoogleMail, or Skype.  Even if I can do it from CVS or TXT file .... I heard some VOIP service providers that use vvx phones have figured this out but no confirmation

Message 2 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Creating a shared contact directory VVX 411

Hello @Lee Trott  and @davedemarest ,

 

Welcome to the Poly Community.

From our FAQ:

 

Jan 6, 2012 Question: How can I create a local contact directory/phonebook or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 5
davedemarest
Occasional Visitor

Re: Creating a shared contact directory VVX 411

I think the second link ("[FAQ] Can I use a central Phone book or is LDAP / Corporate Directory supported?") addresses my issue, but it's a little advanced for me. I'm not quite sure how I'd apply that article step-by-step to achieve the desire results. Can you dumb it down for me? ELI5 (Explain like I'm 5).

Message 4 of 5
davedemarest
Occasional Visitor

Re: Creating a shared contact directory VVX 411

We use an Exchange account if that helps

Message 5 of 5