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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

The custom back ground I upload to the phone displays correctly, but then when power is disconnected, after phone reboots, it says the image is unavailable.....what am I doing wrong?

2 REPLIES 2
HP Recommended

Hello @UKjohnyB ,

 

Welcome to the Poly Community.


From our FAQ:

 

Feb 2, 2012 Question: How can I change the factory provide screen background JPG's?

Resolution: Please check => here <=

 

When you use the upload image facility built into the phone and the phone tries to upload this to the provisioning server as a backup.

 

After a restart, it cannot find the picture due yourself most likely not using a provisioning server.

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
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Thank you for both replys.  Very helpful!

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