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Custom background image on VVX 600 with url

Richard Beij
Occasional Contributor

Custom background image on VVX 600 with url

Dear Support,


Read different posts to solve the problem we got.


When i import an file in the phone directly everything works great.


Example file:


<?xml version="1.0" encoding="UTF-8" standalone="yes"?>




But when i send this via provisioning config server, the config will not been active on the phone.


This is the default config i use


<bg.VVX_1500.color bg.VVX_1500.color.selection="3,1">
<"" />
<"" />
<bg.hiRes.gray bg.hiRes.gray.selection="3,2">
<"" />
<"-2""" />


I only have VVX600 phones in the office.


Hope someone can help me edit this config with the right information, thanks!

Message 1 of 3
Polycom Employee & Community Manager

Re: Custom background image on VVX 600 with url

Richard Beij

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:


Feb 2, 2012 Question: How can I change the factory provide screen background JPG's?

Resolution: Please check => here <=

The above specifies both:


<bg"NewSailboat256x116.jpg" />

Aka the picture you want. In your example a HTTP link



The above selects the newly added picture.


The FAQ example is from another phone type but you should get the general idea.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Richard Beij
Occasional Contributor

Re: Custom background image on VVX 600 with url

Hi SteffenBaierUK,


Again you :-) Perfect.


I cannot upload an file to the config server, they say not supported.


So need to use an URL, i think that needs another solution?





Message 3 of 3