cancel
Showing results for 
Search instead for 
Did you mean: 

Customize the Line Label display on 331 and 335

Occasional Visitor

Customize the Line Label display on 331 and 335

I've been digging through the administration documentation on configuration options, but I can't seem to find a way to customize the line label display on the phones.

 

I'm looking to do one of two things:  Change the line label alignment (upgrading from 3.3.5 to 4.x changed the line label alignment.)  Or preferably just have the line label take up the entire width of the screen.  Currently it only takes up half, allowing very little space to display anything more than the extension.  Upon upgrading from 3.3.5, it changed our line lables from left aligned to right aligned.  Previously they were all displaying the extension and the first few letters of the name.  Now they only display the end of the name.  However, there's plenty of room left on the screen that isn't used for anything, so I'd like to have it expand out and just be able to display more characters so we can have it show extension + name.

 

Thanks.

Message 1 of 2
1 REPLY
Highlighted
Polycom Employee & Community Manager

Re: Customize the Line Label display on 331 and 335

Hello AdvSol,

welcome to the Polycom Community.

I am quite sure this is working as designed and a intended change to the older software.

 

You can try:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

or simply downgrade again.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2