Plantronics + Polycom. Now together as Poly Logo

Customize the Line Label display on 331 and 335

AdvSol
Occasional Visitor

Customize the Line Label display on 331 and 335

I've been digging through the administration documentation on configuration options, but I can't seem to find a way to customize the line label display on the phones.

 

I'm looking to do one of two things:  Change the line label alignment (upgrading from 3.3.5 to 4.x changed the line label alignment.)  Or preferably just have the line label take up the entire width of the screen.  Currently it only takes up half, allowing very little space to display anything more than the extension.  Upon upgrading from 3.3.5, it changed our line lables from left aligned to right aligned.  Previously they were all displaying the extension and the first few letters of the name.  Now they only display the end of the name.  However, there's plenty of room left on the screen that isn't used for anything, so I'd like to have it expand out and just be able to display more characters so we can have it show extension + name.

 

Thanks.

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Customize the Line Label display on 331 and 335

Hello AdvSol,

welcome to the Polycom Community.

I am quite sure this is working as designed and a intended change to the older software.

 

You can try:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

or simply downgrade again.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2