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Customizing VVX menu

Frequent Advisor

Customizing VVX menu

Our customer would like to customize "Favourites" menu interface

Currently there are only "Dial" and "Info" softkeys

We need to have "Add", "Edit" and "Delete" keys in this menu (they are available only in the next menu, after selecting a contact).

If that's possible, please let me know how.

If not, should we raise feature request?


Thank you!

Message 1 of 2
Polycom Employee & Community Manager

Re: Customizing VVX menu

Hello VoIPonaught,

welcome to the Polycom Community.

To my knowledge such request is currently not covered and would require a feature request via a Polycom Solution Architect including a business case.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2