Plantronics + Polycom. Now together as Poly Logo

D60 being replaced by the D230?

SOLVED
Highlighted
Occasional Advisor

D60 being replaced by the D230?

Hello, we are being told by our distributor that the D60 is being retired and being replaced by the D230. I am not finding any documentation, notices, etc. that corroborates that. Can you please let me know if that is true and provide any link or supporting documentation? Thank you!

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Polycom Employee & Community Manager

Re: D60 being replaced by the D230?

Hello

 

usually if we end of life a product there will be a public announcement. I am not aware of this. 

Best regards 

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: D60 being replaced by the D230?

Hello

 

usually if we end of life a product there will be a public announcement. I am not aware of this. 

Best regards 

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
Highlighted
Occasional Advisor

Re: D60 being replaced by the D230?

Thank you for such a quick response Steffen. I am going to accept your answer however am concerned that a Polycom Partner (Distributor - pretty large) is communicating that the D60 is being discontinued. Below is their actual reply to our purchase request:

 

"It appears that item 2200-17823-001 has been discontinued and replaced w 2200-49230-001.  We have 320 of these in stock in our SC warehouse."

 

Thank you again.

Message 3 of 5
Highlighted
Frequent Advisor

Re: D60 being replaced by the D230?

I have to disagree with Steffen.

 

First - there is no D60 on Poly official site, only D230.

https://www.poly.com/gb/en/products/phones/desk-phones

 

Second - pricelist also does not include D60 anymore, only some accessories and services.

Message 4 of 5
Highlighted
Polycom Employee & Community Manager

Re: D60 being replaced by the D230?

Hello @LKVer ,

 

I am neither marketing or product management and I am only a volunteer here.

 

I have not seen any end of sale notification and the above answer was based on this.

 

From your Email, I can see you work for a distributor/reseller so you may be better informed as myself.


Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5