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D60 with expansion module

Occasional Advisor

D60 with expansion module

I recently tried to deploy my first D60 and found out the hard way that it will not work and will not even be discoverable if the VVX phone you are trying to pair it with has an expansion console connected to it. My questions are why not and when, if ever will it work?

Message 1 of 3
Polycom Employee & Community Manager

Re: D60 with expansion module

Hello H&R,

welcome back to the Polycom Community.

The D60 and an expansion module works since back in UC Software 5.4.6.


I updated the D60 FAQ and explained this and just tested this myself.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Advisor

Re: D60 with expansion module

Hi Steffen,


Good to know! Thank you!


Are there any other improvements in the latest software that I should know about?

Message 3 of 3