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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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We just recently upgraded from Cisco CallManager 8.6 to Cisco CallManager 11.5  We have 4 Soundstructure interface cards and they are not passing DTMF on calls (ie putting pin in for a conference bridge).

 

Has anyone else had that issue and if so any suggestions on what to look for either on the Soundstructure's web interface, or the configuration on CUCM.

1 REPLY 1
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Hello Gary,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Phone unable to send DTMF to an IVR system or how to troubleshoot DTMF issues

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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