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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

Can someone tell me if its possible to change the default display of the VVX phones. In all the litature and product brocuhures you see this image.

 

http://prntscr.com/eeq4bv

 

However, our phones default to this

 

http://prntscr.com/eeq4l6

 

How can we have the icons show on the screen when the phone is not in use?

 

Also can someone tell me the most recent wireless adapter for these phones. Has this document been updated or are these still the only supported adapters?

 

http://support.polycom.com/global/documents/support/technical/products/voice/Using_Wifi_Adapter_with...

 

Thanks

 

 

 

5 REPLIES 5
HP Recommended

Hello TRRB,

welcome to the Polycom Community.

Simply unzip the attached and import via the Web Interface. 40 seconds after any activity the Display will go back and show the menu.

 

  • Utilities > Import & Export Configuration > Choose File > Import

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you,

 

How about the wireless adpater? The recomended wifi adpter in the polycom documentation has been replaced with the

NETGEAR Universal N300 Wi-Fi to Ethernet Adapter (WNCE2001)

 

Are you no longer recomending specific ethernet to wifi bridges?

HP Recommended

Steffen,

   What does that imported file do in regards to fixing the issue?  Was it a bug fix or software update?

HP Recommended

Hello JoeV,

welcome back to the Polycom Community.

 

It simply shows the icons aka the home menu instead of the line keys

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Is there any downside to using the icons as the default display?

 

Anyone have an update about the wifi?

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