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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-02-2011 06:09 AM

HP Recommended

Hi All,

 

I have a Polycom 650 working with Asterisk.

 

The phone is configured with 2 line keys, the top one is used for inbound calls, the second one is for outbound calls.


When I press the 'New Call' button on the handset I need the second line key to be activated for an outbound call, currently the top line key is activated.  Is there a setting on the phone or one of the xml files for doing this.


Thanks

2 REPLIES 2

‎09-02-2011 12:00 PM

HP Recommended

Hello Ian, 

 

Hello and welcome to the Polycom Community.


I am not fully aware of the Roadmap for future releases and if a selectable/default Line Key is implemented in any of the upcoming Releases.

 

Best Idea at this moment is to work with your Polycom Reseller and get them to raise a Feature Request. 

 

That way the interest for certain features gets highlighted to the relevant product managers. 

 

Best Regards 

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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‎01-04-2012 11:42 AM

HP Recommended

Have you found a fix for this? I have the exact same issue.

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