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Desktop Connector on VVX500

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Occasional Contributor

Desktop Connector on VVX500

Hi there,

I have the PDC 1.0 installed on my desktop and have a connection with the VVX500 made (the button is red / gray).
But I see nothing on the desktop which could have to do with the VVX500.
Do I look the VVX screen on the desktop?

Does anyone have an idea what I'm doing wrong?

Thank you Greeting Günter

Message 1 of 6
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Desktop Connector on VVX500

Hello Günter,,

there is no Outlook connectivity directly by Polycom and you would need to check for third party solutions.

 

I am not sure what you mean by subscriber number status but we do offer BLF or Buddy Watch.

 

I suggest you check out the VoIP FAQ 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 6
5 REPLIES 5
Polycom Employee & Community Manager

Re: Desktop Connector on VVX500

Hello Günter,

 

The PDC simply enables you to use your mouse and keyboard with the VVX phone.

 

Just move the mouse pointer to the right or left (depending how you set this up) beyond the screen border and it will appear on the VVX screen.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
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Occasional Contributor

Re: Desktop Connector on VVX500

Hi there,

it worked.
Is there a desktop solution for the VVX500? (Use Outlook phone books, subscriber number status, etc.)

 

Thanks.

Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: Desktop Connector on VVX500

Hello Günter,,

there is no Outlook connectivity directly by Polycom and you would need to check for third party solutions.

 

I am not sure what you mean by subscriber number status but we do offer BLF or Buddy Watch.

 

I suggest you check out the VoIP FAQ 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 6
Highlighted
Occasional Contributor

Re: Desktop Connector on VVX500

Good Morning,

 

support the VVX500 the TAPI Funktion?

When I think about the TAPI driver can make calls via Outlook and it would be a good solution for the phone book.

 

Thanks alot Günter

Message 5 of 6
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Polycom Employee & Community Manager

Re: Desktop Connector on VVX500

Hello Günter,

Like I mentioned above there is no solution from Polycom that enables any aitomated telephony functionality in conjunction with a PC.

 

We have a local phone book in XML format or integrate with LDAP.

 

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

 

Above FAQ post explains how you could implement a solution to do so but you would require someone or yourself to program this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6