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Desktop Connector on VVX500

davem2626
Valued Contributor

Re: Desktop Connector on VVX500

Hi thanks for the paste....

 

from the look of that it looks correct - but this was an export all correct?

 

do you have access to the actual mac.cfg/sip.cfg or phone.cfg config file on the config server?

 

Cheers

 

Dave

Message 11 of 14
charbaugh1
Occasional Advisor

Re: Desktop Connector on VVX500

This was an export all, yes.  This is just a single phone system at my home office, so I do the config manually.

Message 12 of 14
charbaugh1
Occasional Advisor

Re: Desktop Connector on VVX500

Wow.  Finally got it to work.  Had to change from the IP address to the computer name, and I had to create a line in the HOST file for the phone.  Not sure why it was working before, but none the less it's back.  

 

Thanks for looking at this, guys.

Message 13 of 14
davem2626
Valued Contributor

Re: Desktop Connector on VVX500

Good stuff

 

Glad you got it to work - looking at the config I had I too had the computer name so I should have picked that up in your export, sorry about that!

 

Have a good 2014

 

Cheers

 

Dave

Message 14 of 14