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Dialing By Link (IP Address)

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Oz
Occasional Visitor

Dialing By Link (IP Address)

Is it possible to dial a number by passing a URL through to the phone's IP address?

 

For example:

http://192.168.0.32?dial=800-555-5555

Or something to that effect.

 

I have a web application I was using with a Cisco IP phone which had this capability.  Now I'm using a Polycom phone and trying to find a way to make my phone dial the number from a web page when the number is clicked.

Message 1 of 6
5 REPLIES 5
Polycom Employee & Community Manager

Re: Dialing By Link (IP Address)

Hello oz,

welcome to the Polycom Community.

 

The simple answer is no.

The communitys VoIP FAQ contains this post here:

 

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=

 

Above explains how to set this up yourself but I believe third parties offer ready solutions for this CTI functionality.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 6
Occasional Advisor

Re: Dialing By Link (IP Address)

We would like to be able to do this as well.

 

Is the answer to this question still "no"?

 

We're using:

 

Phone Model     VVX 410
Part Number     3111-46162-001 Rev:A
UC Software Version     5.1.1.2986
Updater Version     5.3.1.2939

Message 3 of 6
Polycom Employee & Community Manager

Re: Dialing By Link (IP Address)

Hello mwoffenden,

not in the Browser as stated by the original browser.

 

Future software versions may add additional functionality but I am unable to discuss this until they are released. 

 

Please check the Release notes once new versions are available.

 

If you are able to work with a Polycom sales engineer they can share details once an NDA has been signed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Occasional Advisor

Re: Dialing By Link (IP Address)

Thanks for the reply!

 

Dialing via URL would be a very nice feature to have.

Message 5 of 6
Polycom Employee & Community Manager

Re: Dialing By Link (IP Address)

Hello mwoffenden,

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

 

All you require is a business case justifying the change / enhancement.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 6