I have an issue. When dialing normally, digitmap is working correctly.
When doing a call transfer, the digitmap configured does not work. I have the same problem when conferencing.
Is there a settings to configure for digitmap to work?
Please help, it is urgent
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Did you check => here <= as this explains in detail how the Digitmap works.
Do you usually dial on hook (without hearing the dial tone first) ?
What you describe is sounding like your Digitmap is not setup correctly as it is only applied when making a call off hook, or a 2nd call like adding someone into a conference.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
I think it is the other way.
When I dial on hook, the dialplan is applied. (No issues there)
When I transfer a current call to another person, the dialplan does not work.