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Disable Call List for specific line registrations?

Occasional Advisor

Disable Call List for specific line registrations?

I have found how to disable the call list completely.  However is there a way to disable it on a per line basis?  

I have a several phones, all sharing several line registrations, each has a private line as well.  When a call rings in it shows as a missed call on all phones except the one that answered it.  I'm trying to disable the call list for lines 2-6 on most phones, and only show calls in the list that came into their private line.

Phones are VVX 500 

UC Ver.

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Polycom Employee & Community Manager

Re: Disable Call List for specific line registrations?

Hello dbergland,

Our phones support since UCS 4.0.0 the RFC 3326:


  • 26549 Enhanced the local missed call feature for shared line appearances. This feature supports RFC 3326 Reason Header.

If your PABX supports this the missed call is cleared if answered elsewhere.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2