Re: Disable Call Waiting Feature

conmbo2 · ‎05-01-2018

Hi Team,

Is there a way to disable the call waiting feature all together on a Polycom VVX phone? We are currently using the 5.4.5 firmware and I have looked through the admini guide and I cannto seem to find any way to disable this feature. I have seen various threads on how to change the ring type and I have also seen to move the line key to 1 but I still will be offered a call when I am on the phone.

Thank you,

SteffenBaierUK · ‎05-01-2018

Hello @conmbo2,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 26, 2013 Question: How can I disable the call waiting tone or change the tone?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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