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Disable Call Waiting Feature


Disable Call Waiting Feature

Hi Team,


Is there a way to disable the call waiting feature all together on a Polycom VVX phone? We are currently using the 5.4.5 firmware and I have looked through the admini guide and I cannto seem to find any way to disable this feature. I have seen various threads on how to change the ring type and I have also seen to move the line key to 1 but I still will be offered a call when I am on the phone.


Thank you,

Message 1 of 2
Polycom Employee & Community Manager

Re: Disable Call Waiting Feature

Hello @conmbo2,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:


Sep 26, 2013 Question: How can I disable the call waiting tone or change the tone?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2