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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-01-2012 11:48 AM

HP Recommended

I'm looking for info on if it's possible to disable the PC jack on the back of the Polycom Soundpoint IP5xx phones.  A customer request, and I've not had any luck in the documentation.  I'd like to avoid changes needed via the web interface, if possible.

Any suggestions welcomed.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2012 12:19 PM

HP Recommended

Hello CToenies,

welcome to the Polycom Community.

Thanks for following this up and for everyone else's benefit:

 

<device device.set="1" device.ethernet.etherModePC.set="1" device.ethernet.etherModePC="0" />

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎11-01-2012 12:06 PM

HP Recommended

Note:  I missed that this can be done at the same place you set the speed... via phone or via config file.  Also when using Managed Phones in Interactive Intelligence CIC products, in the Managed Phones advanced config.

 

Sorry, just didn't do enough searching first.  Thanks..

Was this reply helpful? Yes No

‎11-01-2012 12:19 PM

HP Recommended

Hello CToenies,

welcome to the Polycom Community.

Thanks for following this up and for everyone else's benefit:

 

<device device.set="1" device.ethernet.etherModePC.set="1" device.ethernet.etherModePC="0" />

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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