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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-02-2012 08:03 AM

HP Recommended

Hello,

With the new Polycom phone firmware 4.0.1, when a restart an IP phone, it starts even before it has checked the IP connection.
So, if the DHCP is slow to assign the IP address to the phone, it displays for several second the messagge "Network link down".
To avoid this drawback, I need always to press the "Cancel" button during the "Loading Application" phase.
Is there a specific field in the phone configuration files that disable this "fast start"?

Thank You
Marco


1 REPLY 1

‎03-02-2012 12:05 PM

HP Recommended

Hello Marco,

 

I am not aware that we can delay the Boot Process to wait for your DHCP Server.

 

Once the Phone has fully booted and received this message the phone is working.

 

This is more a cosmetic issue and does not stop the phones functionality and in an normal environment the phone would not be rebooted on a regular basis as well.

 

This is working as designed.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
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