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Disable call waiting tone on Soundpoint IP 331

Occasional Visitor

Disable call waiting tone on Soundpoint IP 331

I've searched the forums and Google but not yet found an answer -- is there a way to disable the call waiting tone at the device level on a Soundpoint IP 331?

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Polycom Employee & Community Manager

Re: Disable call waiting tone on Soundpoint IP 331

Hello wantyours,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Sep 26, 2013 Question: How can I disable the call waiting tone or change the tone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2