Plantronics + Polycom. Now together as Poly Logo

Disable server certificate verification for TLS

jayclen
Occasional Visitor

Disable server certificate verification for TLS

Hi,

 

I'm trying to enable TLS on my Polycom SoundPoint 335. Is there a way to disable the verification of the server certificate? I'm connecting to a hosted cloud pbx server and don't know the details of the certificate installed there. Even if I did know the current details I would still like to disable verification in case the certificate is updated one day without me knowing. On my Polycom phone, I'm seeing the following errors in the app log.

 

000030.058|sip |4|03|Server certificate verification failed, Untrusted Cetificate
000030.062|sip |4|03|MakeTlsConnection: SSL_connect error 1
000030.062|sip |4|03|MakeTlsConnection: connection failed error -1

 

Thank you for any feedback.

 

Regards,

 

Jason

Message 1 of 3
2 REPLIES 2
nick.toader
Occasional Advisor

Re: Disable server certificate verification for TLS

Hi,

 

I have the same issue with Polycom VVX 400.

If anyoane could tell me how to bypass CA certificate verification that would be very nice.

 

Thank you,

Nick

Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Disable server certificate verification for TLS

Hello Nick,


Could you respond to the log request in your other two replies?

 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3