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Disable softkey 'Sign out' 'Sign in'

ruspy
Occasional Advisor

Disable softkey 'Sign out' 'Sign in'

Hello,

 

I have checked the UCS manual and I'm unable to find a softkey.feature variable to set  to "0" to stop the 'Sign out' from appearing.

 

I would like to remove as I do not want users signing themselves mistakenly which is too east to do with it being on the main display.

 

Do you know if there is a dedicated softkey feature which I can drop into the configuration file to remove it?

 

Cheers

 

Alan

Message 1 of 8
7 REPLIES 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: Disable softkey 'Sign out' 'Sign in'

Hello Alan,

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.


I believe you are using LYNC and this is currently working as designed. You would require to raise this as a feature request.

 

This is described here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
ruspy
Occasional Advisor

Re: Disable softkey 'Sign out' 'Sign in'

Hi Steffen,

 

Using a VVX500 with UCS 5.2

 

Thanks

 

Alan

Message 3 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Disable softkey 'Sign out' 'Sign in'

Hello Ruspy,

before answering your other post I just wanted to come back to this one here.

 

<feature feature.enhancedFeatureKeys.enabled="1"  softkey.feature.simplifiedSignIn="0"/>

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
Dphone
Occasional Contributor

Re: Disable softkey 'Sign out' 'Sign in'

How to you disable the Sign Out softkey?

Message 5 of 8
Dphone
Occasional Contributor

Re: Disable softkey 'Sign out' 'Sign in'

Using vvx201

Message 6 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: Disable softkey 'Sign out' 'Sign in'

Hello Dphone,

 

before posting a new question can you verify that my reply => here <= answered your question?

 

A reply to your new question was already provided to the original poster.

 

You may want to look at the common aread phone post => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 8
Dphone
Occasional Contributor

Re: Disable softkey 'Sign out' 'Sign in'

The solution to Disabling the Sign Out Softkey is:    softkey.feature.simplifiedSignIn="0"

Message 8 of 8