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Disabling dial pad and other keys on VVX 201 using provisioning

Occasional Contributor

Disabling dial pad and other keys on VVX 201 using provisioning


I am trying to diable as much keys as possible on a VVX201 using provisioning.


My configuration:
Telefonmodell  VVX 201 
Teilenummer  3111-40450-001 Rev:A 
MAC-Adresse  64:16:7F:85:F9:C9 
IP-Modus  IPv4


Page 459 of the uc-software-admin-guide-5-7-0 says:

  • key.x.function.prim
    Set the primary key function for key y on phone model x.
    Null (default)
    String (maximum of 255 characters)
    This entry seems to be wrong at all as there is no 'y' in that string, but page 602 helps a bit more on the string itself as it states the string "key.x.y.function.prim"

Page 463 gives me the mapping for the VVX201.

  • The whole Dialpad seems to be mapped to Key4.
    The information on page 602 indicates that a mapping using the Model-Number only works for VVX300 and a few others. However, if that would be the real case, I see no sense on posting a mapping for the VVX201 on page 463.

Therefore I set in the features.cfg the following:

  •  <key key.vvx201.4.function.prim="Null"></key>

After rebooting, the app-log file says:

  • 0514161439|cfg  |4|00|Prm|features.cfg: Unknown parameter "key.vvx201.4.function.prim" found, ignoring.

So my question is:
What did I do wrong and if there is no way to map the dialpad as well as most other keys to "Null", what would be the best other way to prevent users doing other stuff with the phone than answering it and maybe changing the volume of the phone. The phones itself should be only used to answer a call back from an ACD System.


Thanks in advance and best regards



Message 1 of 2
Polycom Employee & Community Manager

Re: Disabling dial pad and other keys on VVX 201 using provisioning

Hello ,

welcome to the Polycom Community.

The parameter is case sensitive . Its VVX201 and not vvx201

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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