Plantronics + Polycom. Now together as Poly Logo

Disabling dial pad and other keys on VVX 201 using provisioning

SOLVED
Highlighted
Occasional Contributor

Disabling dial pad and other keys on VVX 201 using provisioning

Hello,

I am trying to diable as much keys as possible on a VVX201 using provisioning.

 

My configuration:
Telefonmodell  VVX 201 
Teilenummer  3111-40450-001 Rev:A 
MAC-Adresse  64:16:7F:85:F9:C9 
IP-Modus  IPv4
UC-Softwareversion  5.7.1.2205 
Updater-Version  5.9.1.1991

 

Page 459 of the uc-software-admin-guide-5-7-0 says:

  • key.x.function.prim
    Set the primary key function for key y on phone model x.
    Null (default)
    String (maximum of 255 characters)
    This entry seems to be wrong at all as there is no 'y' in that string, but page 602 helps a bit more on the string itself as it states the string "key.x.y.function.prim"

Page 463 gives me the mapping for the VVX201.

  • The whole Dialpad seems to be mapped to Key4.
    The information on page 602 indicates that a mapping using the Model-Number only works for VVX300 and a few others. However, if that would be the real case, I see no sense on posting a mapping for the VVX201 on page 463.

Therefore I set in the features.cfg the following:

  •  <key key.vvx201.4.function.prim="Null"></key>

After rebooting, the app-log file says:

  • 0514161439|cfg  |4|00|Prm|features.cfg: Unknown parameter "key.vvx201.4.function.prim" found, ignoring.

So my question is:
What did I do wrong and if there is no way to map the dialpad as well as most other keys to "Null", what would be the best other way to prevent users doing other stuff with the phone than answering it and maybe changing the volume of the phone. The phones itself should be only used to answer a call back from an ACD System.

 

Thanks in advance and best regards

 

Daniel

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Disabling dial pad and other keys on VVX 201 using provisioning

Hello ,

welcome to the Polycom Community.

The parameter is case sensitive . Its VVX201 and not vvx201


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2