Plantronics + Polycom. Now together as Poly Logo

Display Lync Directory in call

Occasional Visitor

Display Lync Directory in call



We recently implemented Lync 2013 and  are using Polycom VVX500 phones that are all setup by provisioning server, and recently upgraded to UC v5.


We are having a hard time transferring calls from the phones. The issue is that to remember every employee's extension isn't really an option, but the directory that pops up in-call only list's the user's contacts.


Is there a way to display the Lync Directory, or even the Corporate Directory in-call rather than the default user directory.


Kind regards

Message 1 of 1