Plantronics + Polycom. Now together as Poly Logo

EEIV USB Camera Presets on Trio in Zoom Rooms

Occasional Contributor

EEIV USB Camera Presets on Trio in Zoom Rooms


currently camera presets for the EEIV USB on Trio in Zoom Rooms mode are not supported, this is a show stopper for one of my customers who has multiple whiteboards in his conference rooms and needs to easily switch to each view.

Any info if cam presets are on the roadmap for the Zoom Rooms base profile?


Message 1 of 2
Polycom Employee & Community Manager

Re: EEIV USB Camera Presets on Trio in Zoom Rooms

Hello @Chris-M-Cy,

Zoom is utilizing the Polycom Trio for their Zoom Room solution and you or your customer would need to inquire this with Zoom.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2