Plantronics + Polycom. Now together as Poly Logo

EFK/Macro - Substitute Speed Dial Value

Chris87
Visitor

EFK/Macro - Substitute Speed Dial Value

Hi,

I'm using a Polycom VVX500 on UCS 5.5.0.2386. I have setup an EFK with a macro as below, which works:

softkey.5.action="$S98$$Tinvite$"

The only problem is that the reference to the Speed Dial (i.e. <sd></sd> tags) is hard coded, and i need to make it variable (i.e. so the user is prompted for the numeric value of the <sd></sd> that gets used in the macro).

 

 

I have also tried setting up some code using efk.efklist and efk.efkprompt and then calling the macro associated with the efk.efklist from softkey 5 using softkey.5.action="!macro".

The efk.efklist and efk.efkprompt calls all work correctly, but I can't work out how I reference the digits recorded from the user input as part of the efk.efkprompt, and insert them into:

softkey.5.action="$S{captured_numeric_user_input_from_efk.efkprompt}$$Tinvite$"

How can i make the speed dial index input dynamic based on user input for softkey 5?

Thanks

 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: EFK/Macro - Substitute Speed Dial Value

Hello @Chris87,

welcome to the Polycom Community.

To my knowledge you cannot do this via an EFK i.e. use a Prompt to parse a Speed Dial Index.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Chris87
Visitor

Re: EFK/Macro - Substitute Speed Dial Value

Okay, that seems like a bit of a limitation, but if thats the way it is, that's the way it is.

 

As an alternative, can you think of a way of making a macro that searches the local contact directory for a user entered 4 digit number and then automatically places a call to the first matching entry?

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: EFK/Macro - Substitute Speed Dial Value

Hello @Chris87,

I think you simply overestimate the capability of EFK.

 

EFK is a very simple and basic way to automate key presses, The EFK FAQ and/or the Admin Guide have examples what it can do.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4