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EFK Macros

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Advisor

EFK Macros

Just wondering where I can find a detail manual or spec on all the options that are available with EFK or even the correct syntax of every possible action ?

 

The 4.0.1 administrator manual gives you a brief desciption and 2 examples. 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: EFK Macros

Hello surgemorales,

the EFK possibility's are endless and the complete set of possibility's is outlined in the "Understanding Macro Definitions" Section within for example the UCS 4.0.1 Admin Guide.

 

As a simple explanation all an EFK does is simulate key presses. The community FAQ contains various examples => here <=

 

Additional Engineering Advisories and Technical Notifications can be found => here <= or => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Advisor

Re: EFK Macros

Again as I stated in my original post there is NO guide to the different options and what they do and mean for EFK macros. 

 

I've gona thru the administrator manual 4.0.1 as I posted again in my original post and the 2 examples are not much of any help to creating EFK macros.

 

Polycom need to have more work done at writing out guides in DETAIL of all these extra features as well as make more changes to the phone software they are falling behind to other phone manufactures.

 

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: EFK Macros

Hello surgemorales,

 

please raise this with your Polycom reseller.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4