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EFK / VVX Replace on screen TRANSFER key with "BLINDXFER"?

Occasional Contributor

EFK / VVX Replace on screen TRANSFER key with "BLINDXFER"?

alisade: Did you ever get this working, I also have a client with VVX phones that wants to disable attendant transfer and only use blind transfers.


EDIT BY MOD: Moved from => here <= as a different type of phone is being used.

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Polycom Employee & Community Manager

Re: EFK / VVX Replace on screen TRANSFER key with "BLINDXFER"?

Hello nysolutions,

welcome to the Polycom Community.

The VVX ( I assume it is a 500/600 or even 3x0/4x0) uses a completely new GUI and some EFK functions may not work the same or are not yet possible on these phones.


I would suggest the following:


  • Provide the community with the details of the phone you are using
  • Provide the community with the details of the Software Version on the phone
  • Provide the community with the approach you or your client have made so far to implement this functionality

You may be requested to raise this via your Polycom reseller and / or Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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