we have the following issue. We use an Eagle Eye Director + G310 in Trio Mode + Trio 8800, I did update everything to the latest version.
The issue is, that the Eagle eye director does not track anymore. I can turn it on on the G310, but then it does not work and after a reboot it is always set to off automatically.
I did already factory default the Eagle eye director and also the group series.
Does anyone know what this could be?
If I check on the Trio and go to the Camera settings it says "Do you want to disable tracking" So somehow it seems to be on, but also off?!
See attached a screen, it always jumps back after reboot. Even if I change and save it.
Solved! Go to Solution.
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can you delete this post? It does work now, after I also did a factory reset of the trio while it was connected to the group.
The strange thing is, I did factory reset the EED and G310 (while the trio was not paired to the G310) and it did not work. But now it seems to be okay.
Thanks for your time.