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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

I tried looking online and couldn't find anything that showed if we could or could not edit the Vendor ID on a VVX phone.  

 

We are implementing different variants of Polycom VVX 500's and they have different server paths.  This poses an issue because the vendor id is always the same Polycom-VVX500.

 

We would like to edit this so that we can have say Polycom-VVX500-Turret go to one server path where as just the regular Polycom-VVX500 goes to another path.

 

PLease let me know if this is something that can be accompllished or not.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Darren,

To my knowledge there is no way to change this factory value.

 

You would require a Business Case to request this change.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello Darren,

To my knowledge there is no way to change this factory value.

 

You would require a Business Case to request this change.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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