Empty reply from server (MicroBrowser)

Anonymous · ‎05-16-2013

Hi,

We face an intermittent issue when using MicroBrowser on Polycom SoundPoint phones.

Instead of displaying the URL location page content, it shows the following error:

Empty reply from server

I guess the issue might also be on Apache web server side, but is there any option/setting we can try to change to avoid this error or any known issue related to that / any fix?

Regards,

SteffenBaierUK · ‎05-16-2013

Hello DaveQLOOG,

it is always useful to provide the current phone software version so either someone in the community or yourself could cross check against the latest release notes to verify if this is a known issue.

It depends if you are using the microbrowser or the idlebrowser so I suggest you attempt to replicate the issue and use probably one of the below:

log.level.change.ib="0" log.level.change.mb="0"

Once you gather some data you can liaise with your Polycom reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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