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Enabling Auto answer for Polycom IP phones

Occasional Visitor

Enabling Auto answer for Polycom IP phones



We have a PBX server and extensions are part of it. All phones devices connected to the PBX system are polycom phones. Each extensions are associated with the numbers. I need to setup auto answer on polycom device. Let me know how this can be achieved.

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Polycom Employee & Community Manager

Re: Enabling Auto answer for Polycom IP phones

Hello sysad,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=


Option 2 is most likely what you are after but not knowing what kind of SIP PABX you use or even what Polycom phone model you may, if compatible , want to use Option 5 instead.


Polycom VVX phones in addition can be set to automatically answer every call. Again without knowing or more details study the above FAQ and utilize the community search feature for follow up questions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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