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Encrypting syslog messages

Highlighted
Occasional Contributor

Encrypting syslog messages

Hi everyone, 

 

Do I think it's possible to encrypt syslog messages (on VVX phones) when sending them to the syslog server?

 

Syslog contains the SIP messages and I don't want to sned them in clear text. We are encrypting the SIP connection (TLS) and there is no point to have a secure SIP communication and then send syslog in clear text. 

 

Thanks

 

 

Message 1 of 5
4 REPLIES 4
Highlighted
Occasional Contributor

Re: Encrypting syslog messages

Ok it's possible and I found the setting:

device.syslog.transport="3". 

Message 2 of 5
Highlighted
Polycom Employee & Community Manager

Re: Encrypting syslog messages

Hello ,

welcome to the Polycom Community.

You actually need:

 

<test device.set="1"
 device.syslog.transport.set="1" 
 device.syslog.transport="TLS" />

Or you can set this via the Web Interface as documented now here:

 

Oct 17, 2011 Question: How can change Logging Levels or use Syslog?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 5
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Valued Contributor

Re: Encrypting syslog messages

Just to clarify, as per the documentation: http://support.polycom.com/global/documents/support/technical/products/voice/Syslog_TB17124.pdf

 

The value needs to be 0, 1, 2 or 3. These correspond to "none", "UDP", "TCP", and "TLS" respectively, but the value in the config file must be numeric, not the text representation.

 

I tried this previously and it caused the phone to log an error abuot it being an invalid value or similar.

Message 4 of 5
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Polycom Employee & Community Manager

Re: Encrypting syslog messages

Hello Squigley,

welcome back to the Polycom Community.

The above is from a UC Software 5.5.1 backup so I assume it is correct.

 

If you ever doubt the default value please check here:

 

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5