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External Audio Connection for Polycom VVX 400

Riddimryda
Occasional Visitor

External Audio Connection for Polycom VVX 400

I'd like to connect my VVX 400 to an external audio mixer and microphone via the additional RJ9 port. I've tried an RJ9 to split (mic & spkr) 3.5mm adapter cable and get the mic signal coupling to the spkr. Thus creating an audio loop effect. Is there a Polycom recommended device that can be used to achieve what I'd like to do?

 

as an FYI - I use the phone for a radio program and want to communicate to listeners and feed the conversation over the airways simultaneously.

 

Thanks

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: External Audio Connection for Polycom VVX 400

Hello Riddimryda,

welcome to the Polycom Community.

This kind of usecase is not really what the phones or the headset port specifically are designed for.

 

I would suggest you look at something like a SoundStructure with a VoIP card.

 

Another option could be a SoundStation IP 7000 with the multimod module as this offers Speaker and Microphone ports.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
rimbrogno
Occasional Visitor

Re: External Audio Connection for Polycom VVX 400

Hi. Sorry I can't respond but have question about your setup and splitter used. My scenario is I have a client with an old paging system that connects to an amplifier via two wires. What will happen in my case is that communication will only be one-way so I'm not sure if the looping will be of concern for me. Could you let me know what adapter you used to take out of the VVX? Thanks.

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: External Audio Connection for Polycom VVX 400

Hello Riddimryda,

welcome to the Polycom Community.

The only official part I could think of is => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4