[FAQ] Add Zoom interoperability to the Polycom Trio
NOTE: Updated Polycom only supported Zoom Examples for registered or unregistered Hybrid registration added (18/01/2019)
1. Polycom Trio 8800 and 8500 native Zoom Support:
Since Trio UC Software 5.7.1 Polycom now supports the Zoom Rooms Control (ZRC) application running natively on the Polycom Trio
Join Scheduled Meeting
Join with Meeting ID
For more details or official Support please check => here <= and / or work with Zoom support directly
2. Polycom supported Trio Hybrid Registration Mode using a Visual+/VisualPro:
In addition to the native above Zoom supported variant users can use the Polycom supported Hybrid mode
There are 2 different types of examples attached:
Zoom-Registered-LX.cfg X stands for Line 2, 3 or 4
For this type of example, the customer needs to create a device on the Zoom Portal and add all the information from the Zoom console to populate the attached example.
NOTE: For issues with this configuration do not contact Zoom and work with your Polycom reseller
Zoom-Unregistered-LX.cfg X stands for Line 2, 3 or 4
This method does not register with Zoom directly and enables users to dial into a Zoom room.
Since UC Software 5.5.2 the Polycom Trio supports hybrid registration. This enables the Polycom Trio to register natively to a Skype for Business server or an openSIP server on line 1 but offers to set also a Zoom registration to Line 2.
Simply download the attached files =>here<= and unzip these.
Then simply import the one suiting your setup via your Web Interface as shown=> here <=.
This will create a 2nd (or 3rd or 4th) Line and pressing this line will automatically dial into a Zoom conference.
3. Polycom supported Trio Hybrid Registration Mode not using a Visual+/VisualPro:
Create a config file with this content:
Were thexrepresents the line assigned to Zoom. Aka for line 2:
And import it via the Web Interface.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's