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[FAQ] Adding participants to a RealPResence Trio conference call

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Polycom Employee & Community Manager

[FAQ] Adding participants to a RealPResence Trio conference call

The below illustration is for a RealPresence Trio when used with a SIP Server. Utilizing a LYNC / Skype for Business server are similar.

 

  • Dialing the First caller and selecting Add for an additional call
    Trio_Conference_Call_Management_01.PNG


  • Select Merge Calls to join the original caller and the new caller
    Trio_Conference_Call_Management_02.PNG

  • The currrent participants of the call can be seen
    Trio_Conference_Call_Management_03.PNG

  • Tapping the conference on the Top allows additional actions or adding more callers (up to the current limit of 5 as shown => here <= if a SIP server is used)
    Trio_Conference_Call_Management_04.PNG

  • After adding the maximum amount the Add option is greyed out
    Trio_Conference_Call_Management_05.PNGTrio_Conference_Call_Management_07.PNG

  • Tapping an individual caller allows to Mute them or Drop them out of the call.
    Trio_Conference_Call_Management_06.PNG
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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