Plantronics + Polycom. Now together as Poly Logo

[FAQ] Change the Polycom pre-translated Language on Polycom Phones

Polycom Employee & Community Manager

[FAQ] Change the Polycom pre-translated Language on Polycom Phones

In certain situations it may be preferable to change the Polycom pre-translated strings into a shorter abbreviation or a clearer / different translation.


  • Download the complete software package from => here <=

  • Unpack the downloaded file

  • Browse to the \VVXLocalization\ Sub Directory

  • Chose the language in question for example German within the \German_Germany\ Sub Directory

  • Open the VVX-dictionary.xml File with an XML conform Editor (Notepad++ as an example)

  • Identify the relevant phrase and change the phrase to a more suitable translation or abbreviation.
  • Substitution like explained  => here <= can be utilized in order to determine specific phone models and the limitation that may come with their display size.
    The example in the above screenshot would shorten the phrase on a VVX101 and VVX201

The now updated file can be placed onto the Provisioning Server overwriting the existing file. The same would be applicable for a Polycom Trio via USB Stick provisioning as shown => here <=


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1