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[FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

SteffenBaierUK
Polycom Employee & Community Manager

[FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

It may be desirable to disable some or all of the Icons on the Idle Screen of a Poly Trio or CCX phone.

 

If the Poly Trio or CCX runs in Microsoft Teams mode or Zoom Rooms mode customization is not possible as our respective partners provide the UI for these. 

 

UC Software 5.4.2 AA or later added the ability to hide the following menu options (more are listed >here< or later admin guides):

 

  • Hide/show the Contacts menu
  • Hide/show the Calendar
  • Hide/show Recent Calls/Call Lists
  • Hide/show the Bluetooth menu
  • Hide/show the Settings menu
  • Hide/show the Lync sign out menu

Example:

 

<changes>
<homescreen homeScreen.settings.enable="0" />
<contacts feature.contacts.enabled="0" />
<calllist feature.callList.enabled="0" />
<bluetooth feature.bluetooth.enabled="0" />
<hidesignout feature.lync.hideSignOut="1" />
<calendar homeScreen.calendar.enable="0" />
</changes>

Or import the attached unzipped files as required via the Web Interface:

 

custom.png

 

Result:

 

limitedMenu.jpg limitedMenu3.jpg

 

Removing of the MeetNow Key:

 

Trio_MeetNow_01.pngTrio_MeetNow_02.png

<test softkey.feature.MeetNow="0"/>

Removing of the Present Key:

 

Trio_MeetNow_01.pngTrio_Present_01.png

<test softkey.feature.present="0"/>

Removing of the Redial Key:

 

Trio_MeetNow_01.pngTrio_Redial_01.png

<test homeScreen.redial.enable="0"/>

Remove Place a Call / Dial a Number:

 

TrioPlaceACall.png

 

<test homeScreen.placeACall.enable="0" />

Removing of the Camera Key (Only when a Polycom EagleEye USB is used

 

HomeScreen_Camera.png

<test homeScreen.camera.enable="0" />

 

 

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: [FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

Custom Icon Support for Contacts and Lines since UC Software 5.8.0:

 

You can configure up to 24 custom icons to display on a Poly Trio or CCX system for registered lines or for user photos can for contacts saved in the Local Contact Directory and favourites on the home screen.

 

Poly recommends uploading PNG images that are 106 x 106 pixels with a size of 100 KB or smaller. The maximum image size you can upload is 200 x 200 pixels, however, the phone automatically scales the icons to 106 x 106 pixels. 

 

Line_Icon_Trio.png

 

<icons icons.1="ftp://icon:icons@10.252.149.100/icon1.png" 
		reg.1.icon="1"  />

 

The 000000000000.cfg can use the ICONS_DIRECTORY="" section to define a Sub directory

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Tags (1)
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: [FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

UC Software 7.1.0 added a new Parameter to be able to swipe on the home screen to have access to all the icons instead of having to go via the Hamburger menu

<?xml version="1.0" standalone="yes"?>
<!-- up.homeScreen.scrolling.enabled="0" configuration parameter that by default should maintain the previous home screen behavior (where you can't scroll to a second page of main menu items if there are more than 6 -->
<changes>
<web up.homeScreen.scrolling.enabled="1"/>
</changes>

 

 

SteffenBaierUK_0-1622721477913.png

 

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3