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[FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

Polycom Employee & Community Manager

[FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

It may be desirable to disable some or all of the Icons on the Idle Screen of a Poly Trio.

 

If the Poly Trio runs in Microsoft Teams mode or Zoom Rooms mode customization is not possible as our respective partners provide the UI for these. 

 

UC Software 5.4.2 AA or later added the ability to hide the following menu options (more are listed >here< or later admin guides):

 

  • Hide/show the Contacts menu
  • Hide/show the Calendar
  • Hide/show Recent Calls/Call Lists
  • Hide/show the Bluetooth menu
  • Hide/show the Settings menu
  • Hide/show the Lync sign out menu

Example:

 

<changes>
<homescreen homeScreen.settings.enable="0" />
<contacts feature.contacts.enabled="0" />
<calllist feature.callList.enabled="0" />
<bluetooth feature.bluetooth.enabled="0" />
<hidesignout feature.lync.hideSignOut="1" />
<calendar homeScreen.calendar.enable="0" />
</changes>

Or import the attached unzipped files as required via the Web Interface:

 

custom.png

 

Result:

 

limitedMenu.jpg limitedMenu3.jpg

 

Removing of the MeetNow Key:

 

Trio_MeetNow_01.pngTrio_MeetNow_02.png

<test softkey.feature.MeetNow="0"/>

Removing of the Present Key:

 

Trio_MeetNow_01.pngTrio_Present_01.png

<test softkey.feature.present="0"/>

Removing of the Redial Key:

 

Trio_MeetNow_01.pngTrio_Redial_01.png

<test homeScreen.redial.enable="0"/>

Remove Place a Call / Dial a Number:

 

TrioPlaceACall.png

 

<test homeScreen.placeACall.enable="0" />

Removing of the Camera Key (Only when a Polycom EagleEye USB is used

 

HomeScreen_Camera.png

<test homeScreen.camera.enable="0" />

 

 

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
1 REPLY 1
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Polycom Employee & Community Manager

Re: [FAQ] Customization of the Home Screen on a Polycom RealPresence Trio 8800

Custom Icon Support for Contacts and Lines since UC Software 5.8.0:

 

You can configure up to 24 custom icons to display on a Polycom Trio system for registered lines or for user photos can for contacts saved in the Local Contact Directory and favorites on the home screen. Polycom recommends uploading PNG images that are 106 x 106 pixels with a size of 100 KB or smaller. The maximum image size you can upload is 200 x 200 pixels, however, the phone automatically scales the icons to 106 x 106 pixels. 

 

Line_Icon_Trio.png

 

<icons icons.1="ftp://icon:icons@10.252.149.100/icon1.png" 
		reg.1.icon="1"  />
----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2