[FAQ] Disabling the USB port on a Polycom VVX Business Media Phone
In certain situations or scenarios it may be preferable to disable a USB port or all USB ports on a Polycom VVX Business Media Phone
Either the top USB Port or the bottom USB Port (compatible phones) or both can be disabled.
or a combination of both will disable the USB port(s)
VVX1500 UC Software 5.3.0 or later
VVX500, VVX600 UC Software 5.1.2 or later
VVX401, VVX411, VVX501 and VVX601 UC Software 5.4.1 or later
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's