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[FAQ] Do Polycom Phones support TR-069

Polycom Employee & Community Manager

[FAQ] Do Polycom Phones support TR-069

Polycom introduced TR-069 in UC Software 5.5.0 for Polycom VVX Business Media and VVX Business IP phones.

 

TR-069_01.jpg

 

The Server URL is usually HTTP or HTTPs:

 

device.set="1" device.feature.tr069.enabled="1" 
device.feature.tr069.enabled.set="1" device.tr069.acs.url="http://10.252.149.248/tr069"

 

TR-069 is an industry standard which allows customer-premises equipment (CPE) devices like VoIP Phones to be remotely controlled and programmed etc.

 

Polycom provides parameters for the TR-104 and TR-106 data models that support provisioning of TR-069-enabled devices by an Auto-Configuration Server (ACS).

 

TR-104 is a parameter data model for VoIP-only devices, and TR-106 is a parameter data model for all TR-069-enabled devices.

 

You can configure the TR-069 feature through the phone menu, Web Configuration Utility, or configuration parameters on a central server. You can configure Polycom phones with an ACS server, including user name and password using DHCP Option 43 for IPv4 and DHCP Option 17 for IPv6.

 

Troubleshooting:

 

0709102422|so |4|00|[MsgSoTR069Init] Start
0709102422|tr069|*|00|Initial log entry. Current logging level 0
0709102422|tr069|4|00|Log interface created.
0709102422|tr069|4|00|Setting strict verification for Server Certificate common Name
0709102422|tr069|4|00|[CfgProvTR069DeviceC::getCWMPConfig] ACS URL received from cfgRuntimeFieldGet = http://10.252.149.248/tr069
0709102422|tr069|4|00|[isACSConfigOk] ACS server configuration URL - http://10.252.149.248/tr069, UserName - PlcmSpIp, password - ****
0709102422|tr069|4|00|[createCWMPTasks] CWMP Mgr Task created
0709102422|tr069|4|00|[sendEvent] Sending 0 event to cwmpmgr task
0709102422|tr069|4|00|[isACSConfigOk] ACS server configuration URL - http://10.252.149.248/tr069, UserName - PlcmSpIp, password - ****
0709102422|tr069|4|00|Periodic inform timer started with period 600
0709102422|tr069|4|00|[receiveEvents] Recieceved 0 event at high priority queue
0709102422|tr069|4|00|[receiveEvents] CWMP Initialization
0709102422|tr069|4|00|
[Map::initialize] Entered function
0709102422|tr069|4|00|
[Map::initialize] parseResult = 0
0709102422|tr069|4|00|
[Map::setMaxLineLimit] MAX_LINE_LIMIT = 34
0709102422|tr069|4|00|
[Map::loadMap] parseResult = 0
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Entered function
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Erasing list_CpeParameterNameHashes
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Erased list_CpeParameterNameHashes
0709102422|tr069|4|00|
[Map::initialize] Map doesn't require any initialization at this pooint.
0709102422|tr069|4|00|
[Map::loadMap] parseResult = 0
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Entered function
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Erasing list_CpeParameterNameHashes
0709102422|tr069|4|00|
[Map::createCpeParameterNamesHashTable] Erased list_CpeParameterNameHashes
0709102422|tr069|4|00|[sendEvent] Sending 7 event to cwmpmgr task
0709102422|tr069|4|00|[receiveEvents] Recieceved 7 event at high priority queue
0709102422|tr069|4|00|[addEvent]Before comparing existing events with 1 BOOT event
0709102422|tr069|4|00|[addEvent]Successfully added 1 BOOT event to event list
0709102422|tr069|4|00|[addEvent]Before comparing existing parameters with Device.ManagementServer.ConnectionRequestURL event
0709102422|tr069|4|00|[receiveSessionEvents] Recieceved 0 event at low priority queue
0709102422|tr069|4|00|Setting strict verification for Server Certificate common Name
0709102422|tr069|4|00|SessionMgr:Posting message to URL http://10.252.149.248/tr069
0709102422|tr069|4|00|SessionMgr: Posting following message:
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:cwmp="urn:dslforum-org:cwmp-1-0">
<SOAP-ENV:Header>
<cwmp:ID SOAP-ENV:mustUnderstand="1">1269191671</cwmp:ID>
</SOAP-ENV:Header>
<SOAP-ENV:Body>
<cwmp:Inform>
<DeviceId>
<Manufacturer>Polyco
0709102423|tr069|4|00|SessionMgr: Got response. Respcode:200, size=500, message=
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:cwmp="urn:dslforum-org:cwmp-1-0">
<soapenv:Header>
<cwmp:ID soapenv:mustUnderstand="1">1269191671</cwmp:ID>
</soapenv:Header>
<soapenv:Body>
<cwmp:InformResponse>
<MaxEnvelopes>1</MaxEnvelopes>
</cwmp:Info
0709102423|tr069|4|00|[receiveSessionEvents] This RPC needs peristsance store update
0709102423|tr069|4|00|[clearAllEvents]Clearing event and parameter list
0709102423|tr069|4|00|[receiveSessionEvents] CWMP Backup content- <CPEBackup>
<Cwmp id="1269191671"/>
<ACS>
<ACSServerInfo>
<URL>http://10.252.149.248/tr069</URL>
<UserName>PlcmSpIp</UserName>
<Password>PlcmSpIp</Password>
<Source></Source>
</ACSServerInfo>
<Bootstrap sent="1"/>
<Reboot acsReq="0" commandKey=""/>
</ACS>
</CPEBackup>
0709102423|tr069|4|00|[receiveSessionEvents] Recieceved 5 event at low priority queue
0709102423|tr069|4|00|SessionMgr:Posting message to URL http://10.252.149.248/tr069
0709102423|tr069|4|00|SessionMgr: Posting following message:
0709102423|tr069|4|00|SessionMgr: Got response. Respcode:204, size=0, message=
(null)

The tr069 logging module should be set to consult any issues




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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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