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[FAQ] Do Polycom phones support a CSR/Certificate Signing Request ?

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Polycom Employee & Community Manager

[FAQ] Do Polycom phones support a CSR/Certificate Signing Request ?

Polycom phones always have supported a CSR / Certificate Signing Request and traditionally the signature algorithm SHA1 was being used and the requested certificate was 512-bits in length.

 

UC Software 5.5.0 and later changed this to SHA256 and a 2048 bit key is being used.

 

To start press Menu > Settings > Advanced > Administration Settings and scroll down and select Generate CSR

 

CaptureScreen_CSR.bmp

 

  • Fill the CSR info with a meaningful Common name example dot1xPhone
  • All other fields fill in as needed
  • Press the “Generate” softkey to upload the CSR and private key to your provisioning server

The Phone will upload:

 

  • <MAC>.csr

The CSR File can now be used to open as an example a Windows Certificate server.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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