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[FAQ] Do Polycom phones support wildcard certificates?

Polycom Employee & Community Manager

[FAQ] Do Polycom phones support wildcard certificates?

No Polycom phones do not support wildcard certificates. We only support wildcards for Skype for Business. 


UC Software 4.0.0 added the ability to disable the Common Name validation and therefor partly use utilize certificates with Polycom phones.


This allows a customer to utilize a certificate like:




The following configuration parameters can be utilized (check against the Admin Guide:



Provisioning or SIP registration can also be enabled / disabled via the Web Interface



The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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