Plantronics + Polycom. Now together as Poly Logo

[FAQ] Enable Headset Memory

Highlighted
Polycom Employee & Community Manager

[FAQ] Enable Headset Memory

How to enable the Headset memory or Hook Switch Mode

 

  • Access the Menu

    Headset_Memory_01.PNG
  • Settings

    Headset_Memory_02.PNG

  • Basic

    Headset_Memory_03.PNG

  • Preference

    Headset_Memory_04.PNG

  • Headset

    Headset_Memory_05.PNG

  • either Headset Memory Mode

    Headset_Memory_06.PNG
  • or Hook Switch Mode for different Headset Manufacturers

    HookSwitchMode.PNG

 

The same can be activated via the Web Interface

 

Headset_Memory_07.PNG

 

 

 Via a Provisioning Server the up.headsetMode="1" parameter could be loaded.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1