Plantronics + Polycom. Now together as Poly Logo

[FAQ] How can I add capital Letters on a SPIP32x, or SPIP33x in the middle of a authentication?

SteffenBaierUK
Polycom Employee & Community Manager

[FAQ] How can I add capital Letters on a SPIP32x, or SPIP33x in the middle of a authentication?

The SPIP320, SPIP321, SPIP330, SPIP331 and SPIP335 only offer the Abc, abc or 123 input mode.

 

This is as designed and the following workaround can be used if a Username or Password containing a capital Letter after the first letter like SuperUser is needed to be added.

 

SPIP32x_33x_CapitalLetterABC_Abc_01.png 

 

Once the First letter has been added in capitals the Phone automatically switches to lower case mode.

 

SPIP32x_33x_CapitalLetterABC_Abc_02.png

 

the new added character is shown as lower case

 

SPIP32x_33x_CapitalLetterABC_Abc_03.png

 

When the Arrow Up / Navigation Up Key is pressed straight after adding the new Character it will automatically change into a capital character.

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1