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[FAQ] How can I change the Menu Language of my Phone?

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Polycom Employee & Community Manager

[FAQ] How can I change the Menu Language of my Phone?

In order to change the Menu Language the Phone running SIP 3.2.5 or older needs to download the Dictionaries from a Provisioning Server.

 

NOTE: Trying to change the Language on SIP 3.2.x or older used to cause an Error Message to be displayed if no Provisioning Server was present!

 

Since UC Software 3.3.0 this is no longer needed for the most common Languages.

 

You can change the the Language via the Phone GUI manually:

 

Press Menu Key => select Settings => select Basic => select Preferences => select Language

 

Choose a Language of your choice and depending on the SIP / UC Software the Phone will either load the Dictionary from the Provisioning Server or just change the Language.

 

You can also set this via a provisioning file.

 

An example for German would look like this:

 

<lcl lcl.ml.lang="German_Germany"/>

 

NOTE: Please ensure to consult the Admin Guide as the command may very depending on the SIP / UC Software Version

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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